At MyBa, we want you to be completely happy with your purchase. If you are not satisfied for any reason, we offer a straightforward return and refund process to ensure a smooth experience.
📦 Returns
Eligibility for Returns:
- You can return items within 7 days of receiving your order.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Custom or sale items are non-returnable.
How to Return:
- Contact us via email at support@myba.co.in with your order ID.
- Mention the reason for the return.
- Once your return request is approved, we will provide you with the return address.
Return Shipping:
- You will be responsible for paying the return shipping costs unless the product is damaged or defective.
- Shipping costs are non-refundable.
💸 Refunds
Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
Late or Missing Refunds:
- If you haven’t received your refund yet, first check your bank account or contact your credit card company.
- If the issue persists, please reach out to us at support@myba.co.in.
⚠️ Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with a photo of the product. We will either replace the item or offer you a full refund.
🔁 Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same, send us an email at support@myba.co.in and we’ll guide you through the process.
📞 Contact Us
For any further questions or concerns about our return & refund policy, feel free to contact us:
- Email: support@myba.co.in
- WhatsApp: +91-9634937283
By shopping with MyBa, you agree to this Return & Refund Policy.
We aim to make your shopping experience smooth and hassle-free.